About the job
About The Role
We’re seeking a technical Customer Success Manager for a growing team to drive Al-powered content strategies for enterprise clients. You’ll oversee Al workflow deployments, work closely with technical teams, and use data-driven insights to optimize performance. Exceptional spoken English is a must.
Key Responsibilities
• Client Collaboration: Partner with clients to understand goals and tailor Al content solutions.
• Workflow Management: Oversee deployment schedules and ensure timely, consistent delivery of Al-driven workflows.
• Technical Integration: Collaborate with technical teams to design scalable
workflows, utilizing SQL and Python to analyze and optimize performance.
• Performance Monitoring: Track key metrics (organic traffic, CTR, revenue) and refine strategies based on data insights.
• Client Enablement: Train and support clients, troubleshooting issues and streamlining processes.
Qualifications
• 5+ years managing software deployments and implementations, from onboarding to expansion.
• 3+ years working with enterprise customers on SaaS or Al-driven platforms.
• Proficiency in SQL, JAVA or Python is required.
• Strong analytical skills with a data-driven mindset.
• Excellent spoken English, capable of
explaining complex technical concepts clearly.
• Experience thriving in fast-paced, high-growth environments.
Why Join This Company
• Fully remote, flexible work environment
• Competitive compensation
• Work with a dynamic, innovative team at the forefront of Al content automation.
About us
At Growth Troops, we have the connections, the insider access, and the direct line to decision-makers at top tech, marketing, and ops companies.
Tired of sending resumes into the void? We cut through the noise and put you in front of the people who actually make hiring decisions.
No more ghosting. No more endless applications. Just real opportunities, real connections, and real offers.
If you’re ready to stop chasing jobs and start getting hired-join the troops.
