Full-time
Watu Credit
Collections Officer
Key Specific Duties include:
- Monitoring and control of assigned Asset Finance Portfolio using Company software
- Ensuring adherence to payment schedules through pro-active follow up calls and reminders
- In case of clients overdue, identifying and implementing the most efficient debt recovery methods and techniques
- Following up on phone calls with overdue clients to ensure debtor’s accounts are up to date
- Maintaining records about clients’ financial status, reporting daily to the management
- Developing and strengthening clients’ relationships, regularly updating clients on Company policies and new products, providing tailor-made financial solutions through the range of products offered by the Company
- Providing training and sharing knowledge with Interns/Trainees employed by the Company
Any other duty as may be assigned by the management.
