MarshMcLennan are seeking a talented individual to join our Client Servicing team at Marsh. This role will be based in Kampala- Uganda. This is a hybrid role that has a requirement of working at least three days a week in the office
This is a fantastic opportunity to be part of an established and client-focused team. As a Client Relationship Manager, you will have the chance to build and maintain excellent relationships with our clients, providers, and colleagues across the Group.
We will count on you to :
- Driving the business strategy for the department.
- Developing new business opportunities.
- Leading and managing client portfolios.
- Ensuring financial Management and Reporting (Credit Control; Forecasting; Budgeting and Expense Control)
- Taking ownership for all technical functions including all product development and policy wording enhancement for clients policies.
- Participating in contentious claims.
- Maintaining good client and Insurance Market relationships.
- Collation of underwriting information.
- Closing to markets/obtaining market confirmation of cover.
What you need to have :
To be successful in this role, you must be self-driven, have a team spirit and a minimum of 5 years’ experience in insurance and client management.
- Strong presentation, negotiation, written and verbal communication.
- Problem-solving, and administration skills.
- A customer service-oriented mindset, initiative
- Tenacity, and meticulousness are essential.
What makes you stand out :
Additionally, you should have a first degree in any field and a professional insurance qualification. Established relationships with the Uganda and regional insurance market are an added advantage.
Why join our team:
· We help you be your best through professional development opportunities, interesting work and supportive leaders.
· We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
· Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability or health condition in order to allow them to fully participate in the recruitment process. We welcome candidates to contact us at [email protected] to discuss any specific needs.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.